Map
Identify the exact handoff where a visitor loses context or a team loses ownership of a lead. This stage produces a written boundary, not a redesign.
Menu
Understand the gap before adding another tool.
Map the handoff, fix the smallest useful part, test the real state, and document what can be trusted.
Start with my workflowOne clear decision at each stage.
Fix
Implement the smallest system that closes the gap. A bigger stack is not preferred over an understandable one.
Test
Database and API behaviour is verified before any interface is allowed to show a success state. A green screen is never treated as proof by itself.
Document
Record what was verified, what remains pending, and what evidence supports each claim. Unverified states stay labelled rather than implied.
Why this order
Evidence before the interface, not after it.
Test runs before an interface is trusted to show success, and documentation runs before a claim is repeated publicly.
Scope, price, and delivery terms are agreed as Request scope until reviewed. This page does not commit IronWake to a fixed timeline, price, or guaranteed outcome.